Suggestions and feedback
Compliments, comments or a new idea? Just let us know:
Making a complaint
At IHL we endeavour to ensure that you receive the best service that can be provided however sometimes things don’t go as smoothly as planned. We do really appreciate the opportunity to discuss your concerns and put things right.
If you have been disappointed with how you have been treated and wish to make a complaint please click here for guidance on how best to do this.
The IHL complaints policy can be viewed here.